Shipping and Returns

The NMU Purchasing Department clears returns to vendors of unacceptable items. This allows return authorization and shipping instructions to be obtained and the proper records maintained.

Return of unacceptable items:

1. The department contacts the Purchasing Department and identifies the problem and the disposition desired. The department retains the package until advised by Purchasing.
2. Purchasing obtains shipping instructions from the vendor and contacts the department regarding the return. In most cases, Purchasing will advise that the item be sent with a packing slip or other explanatory correspondence directly to the mail room or central receiving for shipping, depending on the size of the item or method of shipment.