The NMU Purchasing Department clears returns to vendors of unacceptable items. This allows return authorization and shipping instructions to be obtained and the proper records maintained.
Return of unacceptable items:
- The department contacts the Purchasing Department and identifies the problem and the disposition desired. The department retains the package until advised by Purchasing.
- Purchasing obtains shipping instructions from the vendor and contacts the department regarding the return. In most cases, Purchasing will advise that the item be sent with a packing slip or other explanatory correspondence directly to the mail room or central receiving for shipping, depending on the size of the item or method of shipment.