Administrative Support Services
The following administrative offices offer support to students in a variety of areas. Students may receive information regarding the options available to them in particular situations and, in some instances, referrals to specific University departments or community agencies that can best address their individual needs.
Academic & Career Advisement Center
Hedgcock Building, 227-2971, www.nmu.edu/acac
The Academic & Career Advisement Center (ACAC) is a good place to start if you’re looking for any type of academic assistance. In addition to confidential academic and career advisement and specialized undeclared and probationary advising, in the ACAC you may declare or change your major, receive an informal degree audit, seek academic skill assistance, take graduate or pre-professional exams, and complete career and study skill assessments. The ACAC also oversees the All-Campus Tutoring Center and sup ports the Virtual Advising Center (online advising assistance and information).
126 Learning Resources Center, 227-1225, www.nmu.edu/archives
With the use of various finding aids, the Central Upper Peninsula and Northern Michigan University Archives provides access to historical collections and the University's official archival records. The University Archivist is available to work with students on developing research and critical thinking skills in the analysis of historical documents. Students are welcomed to visit the Archives to explore significant collections such as the John D. Voelker Papers, the Dominic Jacobetti Papers, Oral History interviews, and the Citizens to Save Superior Shoreline Records. You may request information concerning the Archives' collections and services online by going to the web site.
Audio Visual Services
111A Learning Resources Center, 227-2913, www.nmu.edu/av
Audio Visual Services is responsible for supporting many student and administrative activities with sound reinforcement, lighting, projection and video services. This department also operates NMU's two-way interactive television network, handles programming for cable channel 20 in the Marquette County community, provides video tape, CD, DVD duplication services and coordinates web streaming for university departmental and student projects.
Hedgcock Building, 227-2981, www.nmu.edu/counselingcenter
At times the daily stressors of a college student can start to get to you. The Counseling Center is here to help by providing confidential and professional personal counseling to enrolled students. In addition, the Counseling Center makes individual and group therapy sessions available and is a good place to gain information regarding substance abuse, social skills, assertiveness, and other personal skills.
Dean of Students Office
Hedgcock Building, 227-1700, www.nmu.edu/dso
One of the very first places to start if you are confused, feel lost, or just have questions, is the Dean of Students Office (DSO). The staff of the DSO provides assistance with problems, complaints, and University procedures including complete withdrawals. DSO programs and services include Commuter and Nontraditional Student Services, the Student Conduct Program, the Student Rights and Responsibilities process, First Year Programs, ACAC, Disability Services, Diversity Student Services, tenant's rights information, car pool networking, and much more. If you are uncertain of what department to contact or what procedure to follow, please refer to the table found in Chapter 1 under the heading "Dean of Students."
301 Cohodas Administrative Center, 227-2257
As you move along through your college career, it is imperative that you develop and stick to a plan of study, including looking ahead at what classes you need to take as prerequisites for other courses. NMU provides a service to help you keep track of what courses you have left to take to complete your degree or certificate called a degree audit. The audit is provided by the Degree Audits staff each semester once you have attained a minimum number of credit hours- baccalaureate degree students begin receiving audits as soon as they have completed 87 credit hours; associate degree students at 32 credit hours; and certificate students at 16 credit hours. You should plan to share your audits with your academic advisor each semester. If there are any errors, your advisor can help you to make the corrections.
2204 University Center (Central Office), 227-2520, www.nmu.edu/dining
The Dining Services Department provides food for students in a number of locations with various types of dining available: the Wildcat Den in the University Center has both an "all-you-care-to-eat" and "pay-as-you-go" dining; Bookbinders, in the lower level of the Learning Resources Center, has more of a "deli" style; the Marketplace in the Quad I housing complex is all-you-care-to-eat and boasts a Mongolian Grill; and Cat Trax, also in Quad I, is more of a convenience store.
Hedgcock Building, 227-1737, www.nmu.edu/disabilityservices
The Disability Services Office provides support services and accommodations for enrolled students with documented disabilities. Accommodations may include extended test-taking time, note takers, textbook readers, and so on. The office staff also provide advising, counseling, and advocacy services.
Financial Aid Office
Hedgcock Building, 227-2327, www.nmu.edu/finaid
Chances are that you are receiving some type of financial aid either through the state or the federal government-over 80 percent of NMU students receive aid. To continue to receive aid, you must complete a Free Application for Federal Student Aid (FAFSA) and meet minimum progress requirements. The Financial Aid staff can help you through the application process and will put together your aid package that may include grants, loans, scholarships, and/or work study opportunities.
First Year Programs
Hedgcock Building, 227-1700, www.nmu.edu/fye
As mentioned earlier, a successful student is one who works hard, attends class regularly, and seeks assistance when they need it. We have found that students who are part of a first year program are, in fact, students who are more successful. Because you are reading this book, you are enrolled in the "cornerstone" course for success, the Freshman Seminar.
Gries Hall, Lower Level, 227-2355, www.nmu.edu/healthcenter
Similar to your doctor' fice at home, the Health Center serves as a clinic for NMU students. The center provides primary and emergency medical care, health and nutrition information, confidential testing and counseling for sexually transmitted diseases, and a full-service pharmacy with low-cost prescriptions.
Health Promotion Office
1205 University Center, 227-1455, www.nmu.edu/hpo
The Health Promotion Office staff provides students, faculty, and staff with access to accurate information about alcohol and other drugs, wellness activities, healthy lifestyles, and supports students' decisions to make more informed choices to promote health and reduce harm.
116 Learning Resources Center, 227-2468, www.nmu.edu/helpdesk
The HelpDesk provides support for NMU- issued software and computers for students, faculty, and staff. They are your first stop with any computer problems.
Housing and Residence Life
Hedgcock Building, 227-2620
The Housing and Residence Life Office provides attractive and safe housing for on-campus students. In addition to the nine residence halls, the office is also the "landlord" for a number of one- and two-bedroom apartments and townhouses. Tenants include single and married students and their dependents.
Instructional Media Services
326 Learning Resources Center, 227-2290, www.nmu.edu/ims
Instructional Media Services provides access to instructional media, equipment, and support services. IMS works to improve the classroom environment for faculty and students.
203 Cohodas Administrative Center, 227-2510, www.nmu.edu/internationalprograms
Have you ever considered studying abroad? Do you know any international students? The International Affairs Office assists students in finding the right study abroad program and also is "home" to students from other countries pursuing a degree at NMU.
Jacobetti Complex Office
Academic and Career Advisement Center, www.nmu.edu/acac
The Jacobetti Complex Office/Academic and Career Advisement Center provides support services for students enrolled in the College Transitions Program, College of Technology and Applied Sciences programs, and Associate, Certificate, and/or Diploma programs. These services include tutoring, counseling, academic advising, skill training, and support courses such as OC 080 (General Mathematics) and an alternative math program (noncredit, computer-assisted course).
Hedgcock Building, 227-2800, www.nmu.edu/jobsearch
As you move through your career here at NMU you should become acquainted with the JOBSearch Center. In addition to linking graduating students with employers, the center's staff provides referrals for full-time, part-time, and/or internship jobs. The staff also can assist students with their job search strategies, give lessons in interviewing skills and resume writing, and sponsors a number of job placement workshops and fairs.
Harden Learning Resources Center, 227-2260, www.nmu.edu/library
The Lydia M. Olson Library maintains an online catalog of books, journals, audiovisual materials, e-books, electronic journals, and indexes. If you wish to check materials out of the library you will need your Northern Wildcat Express Card (ID card). You can access your library account (renew your books, check to see what you have borrowed) from the Library Homepage. You will need the barcode number from your ID card. To access online resources from outside the library you may need to provide your university network user ID and password. Other services, such as borrowing materials from other libraries or reading reserved materials for your classes are also available. The Library Homepage has many helpful resources. The concise versions of MLA and APA Style Guides, course guides for many of your classes, and an online dictionary are examples of resources you can access through the Library Homepage. You can have your questions answered by contacting the Reference Desk using MSN Messenger, e-mail, telephone, or in person. The directions are on the Library Homepage.
114 Learning Resources Center, www.nmu.edu/microrepair
MicroRepair provides repair service for any NMU-issued computer for students, faculty, and staff. If the computer issued to you requires repair, a work order will be generated at the HelpDesk. The repairs are guaranteed to be completed in two hours or the computer will be replaced with a working unit.
Multicultural Education and Resource Center
Hedgcock Building, 227-1554, www.nmu.edu/merc
The Multicultural Education and Resource Center partners with students, faculty, staff and alumni to build a vibrant, stimulating and safe learning community where cultural diversity is highly valued, differences are respected and people from all cultures and backgrounds flourish.
PACE (Peer Advising, Counseling, and Education)
Hedgcock Building, 227-1554, www.nmu.edu/merc
The Peer Advising, Counseling, and Education (PACE) program is a service of the Multicultural Education and Resource Center on campus. PACE is open to freshman and sophomore students. The program emphasizes academic and personal development through participation in learning teams.
Public Safety and Police Services
103 Services Building, 227-2151
Public Safety and Police Services is NMU's police department. All officers are sworn as county deputies (arrest powers throughout Marquette County) and hold at least a bachelor's degree. In addition to keeping the campus safe, Public Safety also oversees parking and traffic, fire safety and hazardous materials, crime prevention, investigations, and so on.
Hedgcock Building, 227-2278
All of your academic records are held in the Records Office. Students may request a student copy of their transcript for a nominal fee of $1 (for official transcripts you need to go to the Student Services Center, listed below).
Speech and Hearing Clinic
Carey Hall, Lower Level, 227-2125
The Speech and Hearing Clinic does diagnostic testing of hearing, speech, and language at no cost for students.
Student Enrichment Center
1206 University Center, 227-2439, www.nmu.edu/studentenrichment
The staff of the Student Enrichment Center provides information on the 180+ academic, cultural, programming, social, service, and Greek student organizations on campus. The office also sponsors Homecoming and WinterFest, oversees the Student Leader Fellowship Program, the Volunteer Center, the Leadership Library, and the Skill Builders! Workshop Series.
Student Services Center
Hedgcock Building, 227-1221
The Student Services Center is a "one-stop" service center. Students can receive assistance with verifying or changing their PIN; registering, dropping, and adding classes; completing student loan deferment forms, and obtaining a Free Application for Federal Student Aid (FAFSA); applying for emergency loans; changing address, name, and marital status; requesting privacy restrictions; completing scholarship applications; paying tuition and fees; receiving overage checks; requesting transcripts; payroll deductions; and reviewing student account and financial aid information.
Student Support Services
Hedgcock Building, 227-1550, www.nmu.edu/studentsupport
Student Support Services (SSS) is a federally funded program for students who are first generation (neither parent completed a college degree), low-income, and/or have a physical or learning disability. Once accepted into the program, an application must be completed students receive academic advising; study skills training; reading, writing, and math skill building; personal growth workshops; and peer tutoring.
Veteran Student Services
Hedgcock Building, 227-2327
The Veteran Student Services Office provides assistance for students who are veterans of the military, active duty personnel, and dependents of disabled or deceased veterans. Services include processing VA paperwork, overseeing the NMU-VSS Tuition Assistance Loan Program, reviewing the information included in the Educational Benefits Handbook; and providing academic counseling upon request.
1206 University Center, 227-2466, www.nmu.edu/volunteer
To provide an easy avenue for students to find and accept community service and volunteer opportunities, the Student Activities and Leadership Programs Office created the Volunteer Center. Students may stop in or call to volunteer their time and energy to the campus and the Marquette community.
Tutorial Support Services
The University offers a wide array of tutorial services through individual academic and administrative departments. In addition to the programs and services listed below, individual faculty and staff members are available to help students with specific needs.
All-Campus Tutoring Center
111H LRC Jamrich Hall, 227-2618
The All-Campus Tutoring Center provides peer tutors on a walk-in basis, for one-on-one appointments, and for students interested in group tutoring for most Liberal Studies and many other 100- and 200-level courses. Tutoring for 300- and 400-level courses is limited, but may be available upon request. The center also provides study skills and skill building workshops.
Jacobetti Complex Office Academic and Career Advisement Center
103 Jacobetti Complex, 227-2283, www.nmu.edu/acac
Staff of the Jacobetti Complex Office/Academic and Career Advisement Center provides tutoring for students in College of Technology and Applied Sciences programs and subjects related to Associate, Certificate, and/or Diploma programs.
203 Jamrich Hall, 227-2043
The Language Lab offers instructional tapes for students studying foreign languages with limited tutoring available.
1001B New Science Facility, 227-2020
The Math Lab offers assistance to any student taking math classes on a walk-in basis.
Student Support Services
Hedgcock Building, 227-1550, www.nmu.edu/studentsupport
Paraprofessional (peer) tutors assist with basic academic skill building, with specialized tutors assigned as needed. Students must meet minimal requirements and be accepted into the Student Support Services program to receive tutorial services (see Student Support Services in the previous section for more information).
The Writing Center
130A Harden Learning Resources Center, 227-2683
The Writing Center offers writing assistance to any student enrolled in any class. This assistance is especially helpful, though, for students taking the required composition courses (EN 111 and EN 211). Services are provided on a walk-in basis; no appointment is necessary.
Learning Resources Center, 227-2600, www.nmu.edu/lrc
Public Radio 90 is an NPR affiliate radio station licensed to NMU. WNMU-FM is a 100,000 watt station broadcasting to Michigan’s Upper Peninsula with a variety of talk, classical, folk and jazz programming. NMU students are encouraged to explore career opportunities in radio through student employment, practicum experiences and volunteer activities. Public radio also engages in many local productions featuring the performances of students involved in campus activities.
Learning Resources Center, 227-1300, www.nmu.edu/lrc
Public TV 13 is a PBS affiliate television station licensed to NMU. In addition to offering the national core PBS program to Upper Peninsula viewers, Public TV 13 operates two broadcast studios and produces local programs and provides students with broadcast production opportunities in the form of student employment, internships and practicum experiences. In addition, Public TV provides volunteer opportunities in television news production affording any NMU student the opportunity to experience potential career opportunities.