in Library ILL
, Reference Areas
Library is working with a vendor to improve the inter-library loan
module that has been in operation since Sept. 1. Krista
Clumpner (AIS, pictured) said a number of faculty have
reported that the new online form is inferior to the previous version
and in need of a redesign.
feedback confirms what those of us in the library thought,” she
said. ‘We have compiled a list of improvements that could be made
to the system. We continue to make some changes ourselves, but we
are also working in a consortial setting with other libraries to
share information with the vendor that might make the system more
user-friendly. This is still a work in progress and we appreciate
a little patience as we work to get the kinks out.”
said the previous “homegrown” ILL request form – built to Olson
Library specifications by a student – was on its last legs and needed
to be replaced. The staff decided the best remedy would be an ILL
module that could be integrated with the existing library system.
the same time, the library ended up shifting to a new automated
system,” Clumpner added. “Having an ILL module was one of the requirements
for this purchase and the vendor said it had one. What we were able
to learn about it seemed to indicate it was okay, but since it’s
been up and running, we have noticed some drawbacks or heard about
them from others. We discovered we were on the leading edge of technology
in offering an automated ILL form through the library system and
now we are trying to fine-tune the process."
said part of the implementation included adding new features that
allow patrons to see their personal information when they log in. They
use their barcodes on their NMU Wildcat Express cards and enter
their last name. Once logged into the system, they can see what
they have checked out and when it is due, renew materials, or remove
any holds they have asked the library to place.
changes at Olson Library that may impact faculty and staff include
the responsibilities of reference librarians. Mike Strahan
(AIS) has assumed the role of instruction coordinator.
Requests for help with course-related instruction designed to meet
the specific needs of a class should be directed to him. Mike
Burgmeier (AIS), the former instruction coordinator, is
now focusing on the library’s Web services to identify new features
or enhancements. He is also collaborating with other library staff
to implement modifications or changes.
Sarjeant (AIS) recently
joined the library as reference/government documents and maps librarian.
His arrival allowed Kevin McDonough (AIS) to take
the lead in monitoring, evaluating and integrating electronic resources
into the collection.
four librarians will continue to provide reference services and
deliver course-related instruction.