Benefits News

24/7 BCBS Online Medical Visits – Quality Care At Your Fingertips

Because there is never a convenient time for anyone to get sick, now you can get 24/7 online health care for minor illnesses through Blue Cross Online Visits.  BCBS Online Visits make it easy for you and your family to get care – whether you’re bundled up on bed, on vacation or in between meetings.  You can get a prescription if you need it and walk away with a visit summary to share with your primary doctor. 


How it works

You get face-to-face time, anytime and anywhere, with a U.S. board-certified doctor.  Just use your smartphone, tablet, or computer for a virtual visit. Visit to set up an account.


When to use it

If your doctor isn’t available, your traveling, your medical need doesn’t warrant a visit to the emergency room, or you don’t want to pack up the family to travel to an urgent care clinic.  


What to use it for

Low complexity, straight forward minor medical occurrences such as:

  • Upper Respiratory
    • Colds
    • Sore throat
    • Runny nose
    • Sinus congestion
    • Ear aches
  • Seasonal Allergies
  • Gastrointestinal distress
    • GERD
    • Diarrhea
    • Nausea
    • Constipation


  • Skin Disorders
    • Itching
    • Rash
    • Limited cuts
  • Joint Irritations
    • Aches
    • Stiffness
  • Headaches (simple and uncomplicated)
  • Eye irritation and redness
  • Strains and sprains
  • Urinary Tract Infections
  • Many, many more

How much does it cost

If you are covered under the NMU Group Health Plan, the cost for an online visit is $10


BCBS Online Mental Health Services

BCBS Online Visits also provide mental health services whether you or a family member suffer from new or ongoing struggles, one-on-one counseling can give you a new viewpoint and help you be at your best. The Blue Cross Online Visits professionals are qualified to help – they’re fully licensed in their specialty and are also specially trained in providing virtual care.


Therapists, such as psychologists, licensed clinical social workers, marriage and family therapists, and professional counselors are available to adults and children age 10 and older. Visits with a U.S. board-certified psychiatrist are available to adults age 18 and older.