Interview Guide A to Z

So you completed your resume, put it onto several hot websites, e-mailed it to a number of companies, and mailed it to a few others. Now the moment you've been waiting for....the phone call from the organization you would love to work for - and they want you to interview with them for your dream job. You feel a sense of panic rush over you. What will they ask? What will you say? How do you know what to ask them? Well, you can relax knowing there are a number of things you can do to help prepare yourself for that big interview. So breathe easy and read on.

What Organizations Want to Know

A mistake that a number of people make in preparing for an interview is they simply review their resume and gather their list of references. What many people don't realize is many organizations today are relying less on questions that come straight from the resume like, "So tell me about your responsibilities as a hotel desk clerk," and more on questions like, "So tell me how you handled a difficult customer when you worked as a desk clerk." This type of question is known as a behavior-based interview question and gives the employer insight into how you might respond in certain situations. Behavior-based interviewing is based on the premise that your past behavior is the best indicator of your future behavior. Organizations want to know not only that you have the technical knowledge to perform the job but also how you will perform on the job. So if you are interviewing for a supervisory role, you might be asked, "Describe how you would handle an employee who comes to you complaining about another coworker," and if you are interviewing for a sales position you might be asked, "Tell me about a time you had to persuade a previous boss or professor to your way of thinking." For more examples of behavior-based interview questions and other typical interview questions, click here. Anticipating what an organization wants to know about you will help you to prepare yourself for the interview.