Students enrolled in the hospitality and tourism management programs learn about supervision in the hospitality and tourism industry, management principles, delegation, and responsibility; basic management responsibilities such as planning, organizing, coordinating, staffing, directing, controlling, and evaluating. You will also gain experience in quantity food production and management by running the Culinary Café as well as Chez Nous, a highend restaurant. In these teaching and learning environments you will rotate through front and back of the house stations for à la minute static and prix fixe menus, and learn to cook and serve quality foods for public consumption. You will also learn about banquet operations and catering organization and procedures including setup, layout, pricing, costing, on-and off-premise events, bar and wine service. The lodging and tourism components of the program will prepare you to meet the needs of guests who are away from home including how to inspect guest rooms, public areas, and grounds for cleanliness and appearance; greet and register guests; answer inquiries pertaining to hotel and local services, entertainment, and attractions; resolve guest complaints; and monitor the revenue activity of the hotel or facility.
The hospitality management associate of technology program will prepare graduates to monitor compliance with health and fire regulations regarding lodging and food preparation/serving and building maintenance in hospitality facilities; monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner; investigate and resolve complaints regarding food quality, service, or accommodations; and coordinate assignments of cooking personnel to ensure efficient use of company resources.
For students interested in pursuing a degree beyond the associate, the credits earned in this associate degree program are transferable to the baccalaureate degree program in hospitality management with no loss of credit.