You may provide your own pre-paid pre-addressed overnight mail envelope along with your transcript request.
Lost Transcripts - Northern Michigan University is not responsible for mail lost by the U.S. Postal Service or the receiving institution. It is highly recommended that students follow-up with the receiving institution to ensure that transcripts are received and correctly routed.
Mailing Labels - For express delivery requests, please include two completed mailing labels for each address. This will help to speed up processing. If applicable, you can enclose preprinted return address labels.
Institutional Mail Delivery - Mail processing at NMU is handled by the mail services division at our central receiving warehouse. All institutional mail, including transcripts, are delivered to and sent from the mail services/central receiving warehouse. This is why the one day service requests must be received by 11 a.m. in order to go out in the mail on the same day. All transcript requests processed in the afternoon will not be mailed until the following business day due to these limitations.
Apartment Buildings - To ensure delivery to locked mail boxes, mailing addresses which include apartment numbers will be mailed using U.S. Postal Service express mail or U.S. Postal Service priority mail.
Post Office Boxes - UPS will not deliver mail to post office boxes. If a post office box address is provided, transcripts will be mailed using the express services of the U.S. Postal Service.
Complete Mailing Address - You must provide a complete mailing address which includes a persons name [if applicable], school or company name, a street address, city, state and zip code. Requests that do not include a complete mailing address will not be sent by UPS and risk delay and slower delivery by the U.S. Postal Service. NMU is not responsible for transcripts lost due to inadequate or incomplete mailing addresses.
Express Delivery Processing Time - All transcript requests are processed in the order received and on a first-come, first-served basis. Paying additional express postage does not guarantee faster processing and does not receive immediate service. One day service transcript requests that include the additional costs for express postage will be mailed the same day if received by 11 a.m. EST.
Tracking Numbers - NMU will not be held responsible for express delivery that is lost or delayed in the mail. Tracking numbers will be provided only if the envelope does not arrive when scheduled or if the student wishes to seek restitution from the delivery service. If tracking your package is a necessity, you may provide your own pre-paid pre-addressed overnight mail envelope along with your transcript request. Please be sure to note your tracking number prior to mailing.
U.P. Delivery Addresses - Express delivery services to Upper Peninsula, northern lower Michigan and northern Wisconsin addresses are not particularly beneficial or cost-effective. Since there is no express delivery on the weekend, first-class mail will usually suffice at a more affordable cost.
Inclement Weather - During the winter months, Upper Peninsula weather can be unpredictable. Snow, wind and ice can slow or stop the transcripting operations and/or mail transportation and delivery services. University closures due to inclement weather are posted on the web at www.nmu.edu.