Ticket Procedures

INITIATED: May 30, 1984

APPROVED: January 1, 2006

PURPOSE

This Procedure establishes the process each University group will use for the selling of season and/or single event tickets when the “EZ” Central Ticket Office is used.

APPLICABILITY

All NMU Faculty, Staff and Students. The Intercollegiate Athletics & Recreational Sports, Student Activities & Leadership Programs, Music, and Theatre Departments are the major ticket distributors, the ticket policy of these and any other group using the “EZ” Ticket Central Office must conform to the Ticket Policy and Procedure.

PROCEDURE

Sales Location & Responsibility:

The Music Department, Theatre Department, Student Activities & Leadership Programs, and other University and Student organizations will abide by the University ticket procedure when using the “EZ” Ticket Central Office as the ticketing agent. Each University department or organization not using the “EZ” Ticket Central Office for ticketed events will be handled in their respective areas in conformance with University Policy and Procedures.

Advanced sales of tickets for athletic contests will be handled through the “EZ” Ticket Central Office located in the Superior Dome. Tickets on the date of the event and on-location sales are the responsibility of the Ticket Manager for the University. The Special Assistant to the President/Director of Athletics and the Ticket Manager will develop and prepare recommendations for changes in policies governing the sales and distribution of season tickets for review and approval by the President’s Council.

Complimentary Tickets:

Complimentary tickets should be used prudently within the various groups to promote activities of the respective areas. Each University department and/or organization will develop its own complimentary ticket policy to be submitted to the President’s Council for review and approval. Each University department and/or organization will submit its names and rationale for complimentary tickets to the “EZ” Ticket Central Office for review and accounting. All athletic complimentary tickets will comply with NCAA policies and regulations. The Special Assistant to the President/Director or Athletics will verify compliance with these regulations and will submit all complimentary lists to the Vise President-Finance and Administration.

Complimentary tickets for the NMU Foundation contributors will be authorized by the Executive Director of the Alumni Relations and NMU Foundation in coordination with the Music, Theatre, and Athletic Departments. Complete records will be maintained in the NMU Foundation office and the respective department offices for audit purposes.

Wildcat Club/Blue Line Club/N-Club Passes:

Passes issued to members of these organizations will be allowed admission to athletic events as specified by the pass.  These passes will issued by the Special Assistant to the President/Athletics Director who will account for all passes issued in accordance with the University Policy.

University Guest Passes:

Retired NMU Faculty/Staff may receive Athletic and Theatre passes upon request.  These tickets are governed by the Human Resources Office and distributed by the “EZ” Ticket Central Office. Tickets expenses will be reimbursed to each department respectively by funds designated by Human Resources.

Special Days and Events:

Each policy making board may designate special situations and special days for tickets which may be sold with price differential. The Special Assistant to the President/Athletic Director will approve all special situations for Intercollegiate Athletics. The respective President’s Council member will approve special situations for his/her area. All special situations are subject to final review by the President’s Council.

Student ID’s:

Student ID cards allow admittance to some University events on campus at no charge. In other cases, students may obtain admission at reduced rates by presenting a valid student ID card.

Alumni Relations:

On certain occasions, the Alumni Relations will want to use tickets to encourage attendance at University activities. Alumni Relations may directly approach policy groups to request special prices or complimentary tickets for specific groups or events.

Media Passes:

Each University Department and/or Organization will issue media passes for their specific activities for identification purposes rather then blanket general admission tickets to campus events. Media passes may be used for admission to University events by members of the working press. Media passes for athletic events will be coordinated through the Sports Information Director with approval from the Special Assistant to the President/Athletic Director.

REFERENCES

None.

INITIATING DEPARTMENT/DIVISION

Intercollegiate Athletics & Recreational Sports Department, ext. 2839