The procedure to challenge a grade can be found in the Student Handbook under Section 1.2.1 Student Complaints Concerning Grades. To summarize:
- Students should first discuss the issue with the faculty member.
- If not satisfied, they should go to the department head.
- If not satisfied, they should formally appeal the grade.
Grade appeals must be based on one of the following reasons:
- Mathematical error.
- Rules for assigning grades as described in syllabus were not followed.
- Graded on some basis other than academic performance.
- Extenuating circumstances such as illness, incapacity or absences of the instructor generate uncertainty regarding the appropriateness of the grade.
- Appeal of finding of academic dishonesty.
There is always someone on duty during office hours in the Dean of Students Office. You can call or come in and someone will be available to talk about your situation and explain the process.