Referral Guidance

On this page

  • Learn to recognize psychologically distressed students
  • Get tips for utilizing appropriate services, and making referrals
  • See a list of additional community resourcesStanding on Arrows

NMU Counseling and Consultation Services (CCS) provides personal counseling for enrolled NMU students free of charge. Our mission is to maintain and enhance students' psychological and emotional well-being so they can successfully achieve their academic goals. To learn more about the CCS Vision, click here.

Appropriate reasons to see a counselor include depression or "blues," self-destructive thoughts, anxiety, traumatic experiences, homesickness, trouble in relationships, substance problems, problematic eating patterns, and low self-esteem.

Faculty and staff may be the first one to notice changes in students which could signal psychological distress. Some changes in behaviors and moods that suggest psychological distress are:

  • Withdrawing from social interactions
  • Increase in use of substances
  • Increased tendency to get into arguments with others
  • Indiscriminate sexual involvement with multiple partners
  • Increase in other risk-taking behaviors
  • Missing classes
  • Inability to concentrate and lethargic mood
  • Falling GPA
  • Any self-destructive behaviors
  • Becoming very pessimistic or hopeless in topics of conversation
  • Preoccupation with, or references to, death (suicide or homicide)
  • Weight loss or gain or changes in sleep patterns (up all hours of the day or night, or excessive sleeping)
  • Unusual or bizarre responses like talking off the subject or rambling

The more symptoms observed, the more likely the individual is to be distressed. Appropriate actions to take with distressed students include:

  • Check it out. Ask the student how he/she/they is/are "I'm worried about you." "I'm wondering what's going on that might be upsetting you."
  • Reinforce the person for confiding in you and maintain a nonjudgmental and accepting manner.
  • Acknowledge and empathize with the student's pain, and give the student time to express him/her/themself.
  • When the problem requires more than general support and encouragement, indicate in a gentle but direct manner that professional assistance is a positive step.
  • Any type of message about suicide should be taken seriously. If you believe a student is in imminent danger of harming him/her/themself, immediately contact NMU Public Safety at 911.
  • If you are hearing statements or hints about suicide from a student, keep in mind that professionals assess suicide potential, in part, by asking if the person has a plan for suicide. They ask exactly how it will happen and when they intend to carry out the plan. They also ask if the person has ever attempted suicide in the past. The more specific and lethal the plan, the more recent a previous attempt, and the greater the ability to carry out the plan, the higher the risk for an actual suicide. Emergency services may be needed (Public Safety or 911).
  • It is appropriate for any campus professional to ask these questions. Many students think about suicide as a way to resolve overwhelming problems. They may just need a chance to talk about the feelings, and some hope that the problems can be solved.

Note: When referring students for counseling, if the student has ingested any dangerous substance, or if the student is impaired due to a substance, refer him/her/them to community hospital resources at 228-9440 or NMU Public Safety at 227-2151. When an on-campus student seems to be at risk for self-destructive behavior patterns you can also inform Housing and Residence Life so they can address the problem in the residence hall.

Talk with the student in private, if possible. Inform the student about the confidential, free counseling services. Have the phone number ready (227-2980).

Possible Statement: "It sounds as though you have been under stress, aren't doing very well, and need to talk with someone about this. I would suggest you see someone at the Counseling and Consultation Services. I could call and help you make arrangements right now. What do you think about that?"

You can also show the student our web page titled CCS Guide to Services with all the information a student needs to understand what to expect from the center.

When you or the student contacts CCS by phone we will ask the student to come to our office to do some paperwork and make an appointment. We will schedule the student for the next available appointment. Referrals do not guarantee that the student will become a client of the CCS since it is the student's responsibility to attend the appointment once it is scheduled. Due to our responsibility to maintain confidentiality, we are unable to provide information to the referring staff member about the student's status. Please follow up with the student.

Note: Counseling and Consultation Services does not contact students to encourage them to come in for counseling. Sometimes a friend or staff member comes along to offer support, but the student with the problem is the one who signs the consent form and chooses counseling. Counseling is a safe, trusting relationship that empowers clients and facilitates healthy choices for the future.

Counseling and Consultation Services provides consultation for any staff member who needs assistance with:

  • Assessing the seriousness of a situation
  • Clarifying your own concerns and feelings about the situation
  • Choosing an effective approach for interacting with the student
  • Identifying the best way to facilitate the student's use of counseling services

If you are in an emotional crisis, please do not rely on e-mail for help.  Come to CCS (227-2980) on the top floor of Hedgcock, room 3405. If in doubt, ask a counselor if counseling or further personal consultation might be beneficial for your specific concern or situation. If you or someone else are in crisis and need emergency services after hours, call Public Safety at 227-2151 or U.P. Health Systems Emergency Room at (906) 225-3560, and access more information on Crisis Resources in the link provided.

Dial HELP crisis hotline is available 24/7 for free, confidential, non-judgmental crisis intervention and referral services:

CALL: (906) 482-4357

TEXT: (906) 356-3337

CHAT: dialhelp.org
 

 

Refer to this list for community resources.

 

General Counseling

Marquette General Behavioral Health (906) 225-3994
Catholic Social Services (906) 227-9119
Lutheran Social Services (906) 226-7410
Northstar Employee Assistance Program (906) 225-3145
NorthCare Network (906) 225-7254
Pathways (906) 225-7250 or 1-888-728 4929
Private Practitioners  

 

Specialized Services

AIDS information, support, testing (confidential)

(906) 475-7651 or 1-800-872-AIDS
NMU Health Center (906) 227-2355

 

Alcohol and Drug Abuse

Marquette General Behavioral Health (906) 225-3994
Great Lakes Recovery Center (906) 228-9696
AA Marquette, Al-Anon and Local Support Groups Check websites or call/text (906) 362-2693

 

Assertiveness Training

Women’s Center (906) 225-1346

 

Birth Control

NMU Health Center (906) 227-2355
Marquette County Health Department (906) 475-7844
Planned Parenthood (906) 225-5070

 

Career Guidance

Academic and Career Advisement Center (906) 227-2971

 

Child Abuse

Family Independence Agency (906) 228-9691

 

Death of a Friend or Relative

U.P. Health Systems Chaplain Services (906) 225-3438
Area Churches Consult the local phone directory
Campus Ministries Consult site information

 

Depression and Suicide

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620
Pathways (906) 225-7250 or 1-888-728 4929
U.P. Health Systems Emergency Room (906) 225-3560 - crisis mental health screenings available
U.P Health Systems Behavioral Health (906) 225-3994 

 

Disability Concerns

Student Support Services  (906) 227-1550
Disability Services (906) 227-1700
Dean of Students Office (906) 227-1700
Michigan Rehabilitation Services (906) 226-6578

 

Domestic Violence

NMU Public Safety (906) 227-2151
Marquette Co. Central Dispatch 911 Call or Text - can be utilized in non-emergency situations
Women’s Center (906) 225-1346
Harbor House (906) 226-6611

 

Eating Disorders

U.P. Health Systems Nutrition Counseling (906) 225-3221

 

Emergencies

NMU Public Safety (906) 227-2151
Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620
U.P Health Systems Emergency Room (906) 225-3560 - crisis mental health screenings available
Marquette Co. Central Dispatch 911 Call or Text - can be utilized in non-emergency situations

 

Financial and Employment Concerns (Student)

NMU Career Services (906) 227-2800
NMU Financial Aid  (906) 227-2327
Michigan Works!
1498 O’Dovero Drive
Marquette, MI 49855
(906) 228-3075
Pure Michigan Talent Connect Search local job opportunities

 

Family Problems

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620
Pathways (906) 225-7250 or 1-888-728 4929
Area Churches Consult the local phone directory
Campus Ministries Consult site information
Marquette County Health Department (906) 475-5765
MI Department of Health and Human Services (906) 228-9691

 

Financial Problems

Financial Aid (906) 227-2327
GreenPath Financial Wellness (906) 228-5505

 

Health Concerns

NMU Health Center (906) 227-2355
Private Physicians Consult the local phone directory

 

Homesickness

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620

 

Incest

Women’s Center (906) 225-1346
Pathways (906) 225-7250 or 1-888-728 4929
Rape, Abuse, and Incest National Network (RAINN) 1 (800) 656-4673 - consult site to chat

 

Infant Mental Health

Marquette County Health Department (906) 475-5765
MI Association for Infant Mental Health (734) 785-7705 x 7194
U.P. Chapter  
MI Department Health and Human Services (906) 228-9691
Social-Emotional Development in Young Children   

 

Learning Disabilities

Student Support Services (906) 227-1550
Dean of Students and Disability Services (906) 227-1700

 

Legal Problems

Legal Services of Northern Michigan (906) 228-5620

 

Pregnancy

Planned Parenthood (906) 225-5070
Care Clinic (906) 228-2273
NMU Health Center (906) 227-2355

 

Premarital, Marital Concerns

Catholic Social Services (906) 228-8630
Private Practitioners  

 

Physical Abuse

NMU Public Safety (906) 227-2151
Marquette Co. Central Dispatch 911 Call or Text - can be utilized in non-emergency situations
Women’s Center (906) 225-1346
Harbor House (906) 226-6611

 

Rape, Date Rape and Sexual Assault

NMU Public Safety (906) 227-2151
Women’s Center (906) 225-1346
Marquette Co. Central Dispatch 911 Call or Text - can be utilized in non-emergency situations

 

Relationship Problems

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620
Campus Ministries Consult site information

 

Resume Writing and Interviewing

Career Services (906) 227-2800
NMU Writing Center  (906) 227-2778
Michigan Works!
1498 O’Dovero Drive
Marquette, MI 49855
(906) 228-3075
   

 

Sexual and Gender Concerns

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620
PFLAG (231) 994-3843

 

Sexually Transmitted Diseases

NMU Health Center (906) 227-2355

Marquette County Health Department Clinical Services

(906) 475-7844
Michigan AIDS Hotline 1-800-872-2437

 

Smoking Concerns

Marquette County Health Department Clinical Services (906) 475-7848
American Lung Association (906) 228-9833

 

Spiritual Concerns

Campus Ministries Consult site information
Area Churches Consult the local phone directory

 

Stress and Anxiety

Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620

 

Student Organizations and Activities

Center for Student Enrichment (906) 227-2439

 

Commuter and Nontraditional Student Concerns

Dean of Students (906) 227-1700

 

Study Skills and Time Management

Academic and Career Advisement Center (906) 227-2971
Student Support Services (906) 227-1550

 

Suicide / Emotional Crisis

Dial HELP Crisis Hotline Call: (906) 482-4357 or Chat: (906) 356-3337
Pathways 1 (888) 728-4929
UP Health Systems Emergency Room (906) 225-3560
National Suicide Prevention Lifeline 1 (800) 273-8255 - consult site to chat

 

Test Anxiety

Academic and Career Advisement Center (906) 227-2971
Residence Hall Directors and Advisers Consult site info or contact NMU Housing (906) 227-2620

 

Tutoring

Student Support Services (906) 227-1550
All Campus Tutoring (Academic Year) (906) 227-2618
Jacobetti Complex Tutoring (906) 227-2283

 

Veterans

Veteran Student Services (906) 227-1715

 

Women’s Concerns

Women’s Center (906) 225-1346
services