Speech, Language and Hearing Sciences Clinic

Frequently Asked Questions

Who do I contact if I have a question about speech, language or hearing problems?
How many times per week and for how long do therapy sessions last?
Do I need a special referral to receive services?
Who is eligible to receive services from the NMU Speech-Language and Hearing Clinic?
Is there a chance that someone will not get services when they are requested?
What is your policy on cancellations?
Do you transport clients to the NMU Speech-Language and Hearing Clinic?
Who gets a copy of the reports the students write?
Can I still get services at the NMU Speech-Language and Hearing Clinic even if I'm getting them from another place?
Can I drop my child off for therapy while I run errands or go back to work?
Can I have my child's grandmother bring him to therapy while I work?
How can I contribute to the NMU Speech-Language and Hearing Clinic?

Who do I contact if I have a question about speech, language or hearing problems?
Any of our faculty supervisors can answer general questions about speech, language or hearing problems; their areas of particular interest are found on the faculty/staff page. Interested persons may call the Speech-Language and Hearing Clinic at 906-227-2125.

How many times per week and for how long do therapy sessions last?
This varies for each client. It will depend on recommendations from the diagnostic evaluation report, the client's ability to attend to the tasks that need to be done, and the availability of the client, supervisor and student clinician. Generally, the more times and days during the week the family has available, the easier it is to schedule that client.

Do I need a special referral to receive services?
No. However, you will be asked if someone referred you to our clinic and it is helpful for us to be able to communicate with referral sources.

Who is eligible to receive services from the NMU Speech-Language and Hearing Clinic?
Children and adults of any age with any type of communication disorder are eligible for the services we provide.

Is there a chance that someone will not get services when they are requested?
There are occasions when services are unavailable on the days or times they are requested, and clients may be put on a waiting list. In addition, individuals who are medically fragile or who display behavioral problems that are beyond our students' capabilities will be monitored by our faculty supervisors. Any areas of difficulty will be discussed with the client or parent/guardian.

What is your policy on cancellations?
If the client must cancel for any reason, the clinic can be contacted at 906-227-2125. Please provide the client's name, day and time of the session to be cancelled, the name of the faculty supervisor and student clinician, and the reason for the cancellation. If clinical personnel must cancel the session, the secretary or student clinician will contact the client or parent/guardian. NOTE: The NMU Speech-Language and Hearing Clinic is closed during all times that NMU is closed, such as snow days, semester breaks, etc.

Regular attendance is vital for all concerned. For the client, missing sessions decreases the therapeutic value; for our student clinician, cancelled sessions mean fewer clock hours toward the requirements of American Speech-Language and Hearing Association certification; for the faculty supervisor, this is time that could have been spent with another client. If your faculty supervisor has any concerns about attendance, he or she will discuss them with you.

Do you transport clients to the NMU Speech-Language and Hearing Clinic?
No. The client or parent/guardian must arrange all transportation to and from the clinic sessions.

Who gets a copy of the reports the students write?
The client or parent/guardian automatically get a copy and the NMU Speech-Language and Hearing Clinic will retain a copy for its files. Other copies are sent only to whomever the client or parent/guardian requests on the authorization to release information form.

Can I still get services at the NMU Speech-Language and Hearing Clinic even if I'm getting them from another place?
Yes. In that case, we would like you to inform all places where you are receiving services that you are coming here, as well and will be asked to sign releases so that we can coordinate our services with them and let them know how you are doing.

Can I drop my child off for therapy while I run errands or go back to work?
We do not recommend it for young children. It can happen that they get upset during the course of their therapy and need consolation, and it can be devastating to a child to end the session and find his/her parent has left the building. In addition we do not have the capacity to baby-sit. If children must wait at the end of the session, a student clinician or faculty supervisor must wait with them and attempt to contact the parent/guardian. If we are unable to do so, we must contact Public Safety and Police Services on campus to assist us. Generally, it is best for all involved if parents are on the premises during the session.

Can I have my child's grandmother bring him to therapy while I work?
Yes. We would ask you to indicate to us in writing that the child's grandmother has your permission to transport your child to and from therapy sessions.

How can I contribute to the NMU Speech-Language and Hearing Clinic?
Monetary contributions can be made through the NMU Foundation. Persons wishing to do so may make out a check payable to the NMU Foundation; if you wish the money to be used for the NMU Speech-Language and Hearing Clinic, please indicate that in writing. Mail it to the Northern Michigan University Foundation, 1401 Presque Isle Avenue, Marquette, MI 49855. Contributions can also be made with a credit card online. The department and clinic gratefully accept these donations for equipment, materials and toys.